white Chris LISTENING: GROWING YOUR EARS In online world, the tool for listening is called a newsreader or a news aggregator. This type of software allows you to understand the conversation going out in the web. Google Reader, which is one of the easiest to use, has just recently shut down but some marketing community has just recently recommended a list of feed readers as a replacement. What should you listen to? The answer depends on how you intend to use the tool; however, if you are a part of a business or company space, here’s what to think: Ego search building. Free tools like Technorati, SocialMention, Google Alerts, and TweetDeck will help socially monitor your brand. Use them to build a search on your company’s name, product names, key employees’ names, and so forth. |